Facebook Gives Workers a Chatbot to Appease That Prying Uncle

From Facebook Gives Workers a Chatbot to Appease That Prying Uncle:

What if Mom or Dad accused the social network of destroying democracy? Or what if they said Mark Zuckerberg, Facebook’s chief executive, was collecting their online data at the expense of privacy?

If you’re having to create a chatbot to handle this sort of thing, you might need to look at the underlying cause, not creating a PR answer bot.

Ok, now what?

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