Google Now, Glass, & Wear — The future we lost by making watches miniature phones

From Abner Li, 9to5Google:

What could have been starts with Google Now, a proactive feed that showed the weather, upcoming calendar events, birthdays, commute and travel information, package alerts, movies/concerts you might like, nearby events/places/restaurants, news updates, and much more, including information from third-party apps.

All this was displayed via a powerful card metaphor that showed just the relevant pieces of information. Users had one feed accessible to the left of the main Android homescreen or quickly launched by swiping up from the home button to keep track of their day and see what was next.

You didn’t have to jump into different apps to see upcoming flight details, check email to see when a package was arriving, or open a multitude of first and third-party apps to see your information. In those applications, you’re subjected to different layouts and have to learn different behaviors to access what is fundamentally your information.

Google Now was the high water mark of the “smart assistant” craze that started in the early teens. Since then, we’ve seen both smart home speakers and smart watches move toward more of a “question and answer” approach where you query your device for information or you’re pushed information about your tastes in a “feed” of some kind. I have a number of smart speakers in my house (and I’ve tried Siri, Google and Alexa) but I’ll be honest – I almost never use them becuase they’re a pain in the ass to use and they’re not very smart. At this point I bet 90% of my commands are comprised of adjusting volume, turning on/off a few lights and setting timers. Not exactly an intelligent assitant.

What I wish we saw more of was the Google Now approach – proactive data, notifications and reminders about things going on in your world. The watch is a great place for this because the interruptions can be unobtrusive, customizable and almost always with you. Apple has a Siri watch face that tries to accomplish what Google Now was going for but it feels like a ghost town – no real updates have been made in a long time.

I’m hopeful that increaesd competition in the watch field with Google giving their strategy a reboot will allow for more experimentation and pressure to make both platforms better digital assitants than some speaker could ever be.

My favorite 2019 tech things

As we head into the holiday season, I thought I’d throw my hat in the “best of the year post” ring with a list of a few of my favorite personal tech items of the year. Some of these are bigger than others, but I wanted to list out some things I’m thankful for this […]

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Hey, Siri (and minimum wage contractors) … 

From: Siri records fights, doctor’s appointments, and sex (and contractors hear it) | Ars Technica

These cases bring up a series of questions. What can Apple and its colleagues do to better protect user privacy as they develop their voice systems? Should users be notified when their recordings are reviewed? What can be done to reduce or eliminate the accidental activations? How should the companies handle the accidental information that its contractors overhear? Who is responsible when dangerous or illegal activity is recorded and discovered, all by accident?

Now it looks like your Siri voice recordings can be heard by contractors roughly 1% of the time.

I think my issue with all of this is that it’s not opt-in other than the “by using this software you agree to …” BS all tech companies shove down our throat. I think one solution to this problem would be to allow users to opt-in to have humans review your recordings as long as they are properly anonymized. There’s still a chance an accidental wake word could trigger some of the scenarios mentioned in the article but at least give folks the ability to make decisions about how much they want to contribute to making these voice assistants better.

I’ve turned off the “raise to talk to Siri” on my watch long ago but we do have Google Home devices in our house and “Hey Siri” is still activated on my phone. I could shut off the wake word functionality on my phone but I’m not even sure you can do that with the Google Homes. I’ll be honest, I’m starting to lean toward yanking most of the voice assistant stuff out of my house in favor of dumb speakers hooked up to Chromecasts or maybe just going full Sonos (although that has it’s own privacy issues).

Update: Looks like Apple is halting the program for now and will be adding a way to disable this in the future. Good for them.