Asynchronous Communication: The Real Reason Remote Workers Are More Productive

From The Doist blog:

The trend toward near-constant communication means that the average knowledge worker must organize their workday around multiple meetings, with the time in between spent doing their work half-distractedly with one eye on email and Slack.

I love working remotely because I get to spend more time with family, avoid nasty commute times, get more rest and in a non-pandemic world, spend more time with friends. In addition, I can optimize my day around the rest of my life for the most part to run errands or do things around the house when it makes the most sense to do so.

What I don’t love is being on video calls from 8-5 every day. It leaves no room for any meaningful work outside of business hours, which slowly robs myself and others of their newly-gained additional free time. I think most companies are still trying to recreate all of the ceremonies, processes and expectations of the physical office. What this fails to do is take advantage of the massive productivity gains teams can get from working more asynchronously. If trust levels are high and you work in an environment that’s focused more on results than punching the clock, teams can really crank through work and still maintain a high level of communication.

I recently heard a really interesting episode of Sam Harris’ podcast where he spoke with the founder of Automattic about their history as remote first. There’s a lot of interesting tidbits in there about how companies transition from first trying to replicate their office environment and eventually move towards “enlightenment” – where almost all communication is async and open.

The main tips are to lean into note-taking when you are in meetings to ensure high levels of alignment, handle what you can in slack or email and in higher quality communication than standups in Zoom. On the teams that I work with that have leaned into these practices, I’ve found way more time to focus on making my team better instead of running on the meeting treadmill.