Google Home & Pixel XL

About 6 months ago, Google announced a slew of consumer-grade products geared squarely at Apple and Amazon. At the event, they presented the Home, the Pixel, and Google WiFi and they all caught my eye for different reasons. I’m intrigued by the concept of mesh networking rather than throwing a router in one corner of the house, I’ve also had my eye on the connected home being controlled by voice, and I’ve been waiting for a truly premium heir to the Nexus line of phones to see if it was really worth making the switch (again).  I alluded to this in a recent post about my slow breakup with the Apple ecosystem, but I’ve been slowly making purchasing decisions based on what works best for me and my family, not what works best just with Apple stuff. A few examples of this is Todoist instead of OmniFocus, Spotify instead of Apple Music, Roku Streaming Sticks instead of Apple TV, and so on. At this point I’m heavily invested in Apple hardware (MacBook Pro, iPhone, Apple Watch) but from an ecosystem angle I’m pretty well spread out amongst a number of services. So, what was it like to try out Google’s latest and greatest?

Google Home

I’ve been interested in a connected home setup for some time but wasn’t sold on the Amazon Echo given the price point and lack of integration with the way I listen to music at home – we have a number of Chromecast Audios hooked up to speakers throughout the home as well as Chromecasts on our TVs. When the demo of the Google Home was shown at the 2016 I/O, (although some of the functionality isn’t baked in yet) I was definitely interested if the price was right. When they were announced at $129 each, that was all I needed to know.

I immediately bought 2 Homes – one for our kitchen and one for our bedroom. We use these things constantly for tasks as simple as setting timers and controlling our Nest thermostats but also for things like controlling multi-room audio, getting general trivia and weather from the web, and turning lights on and off. The voice recognition works very well, even when music or TV audio are playing, and it gets my commands right a vast majority of the time. We’ve gotten into the habit of using it pretty frequently when in the kitchen or getting ready for work. It’s really been a joy to use, and the capabilities are improving every week.

That said, it’s got a long way to go before it can truly challenge the Echo on the number of features it has. But for me, I wanted something that looked good in our house and has the potential of being smarter over time with a company like Google backing it. The thing that really sold me was the integration with Chromecasts – instead of buying a Sonos system in our house we saved $2k by just hooking up existing speakers to Chromecasts. I also play a lot of podcasts throughout the house, which I love do to on the weekends. It’s been freeing to have the ability to have smart home products from multiple vendors that all work together. Sometimes it’s not as easy as just logging into your iCloud account, but you have more choices.

A few things I hope make their way into the Home is the ability to queue music better, multi account functionality (so my wife and I could each do Google account specific stuff), the ability to send messages, and a way to have voice feedback set to one level and media set to another. If you’re looking to get into voice controlled assistants or even just want something to play music on, this is a great option at $129.

Google Pixel XL

I also took the plunge on a 128gb Pixel XL. I had 14 days to return it, so I figured I’d give it an honest look to see if the battery life, camera, OS features and build quality made it worth it to switch.

The short answer is that the Google Pixel XL better than my iPhone 6s Plus in nearly every measurable way. Now I know that isn’t the fairest comparison as the 6s Plus was released in September 2015 and the Pixel XL shipped last November but the only real unfair comparison there would be camera quality and performance. That said, I’m floored with how great Android 7.0 is now compared to iOS 10 and how fantastic the camera is on the Pixel.

The longer answer is a bit more complicated.

Build and screen quality of the Pixel were on par with the iPhone – it’s nothing flashy, with similar bezels to the current Apple offerings, but it’s fine. I don’t mind the fingerprint sensor being on the back, but I do think it’s faster for me to have it on the front. It can be annoying to have to unlock with your PIN when your phone is laying flat on the desk for sure, but it’s not the end of the world. The saving grace for this difference is that Android lets you set trusted unlock locations and connections so you aren’t forced to use the fingerprint sensor constantly. Android has a concept of a “Smart Lock” that allows you to set trusted locations, devices, voices and more to allow you to not require a pin or fingerprint if you’re paired to your car’s Bluetooth, or you’re at home.

The actual feel of the hardware is great, to the point where I don’t need a case. Battery life is a tough one – the standby time of the Pixel was fantastic compared to my current phone but was slightly worse on days where I’d be heavily using the screen. I never struggled to get through the day but I was constantly in the 30% range by the end of the day, compared to maybe 40–50% range with my 6s Plus. Fast charging makes up for any issues here though, as a good 20–30 minutes can get you from 30% to 85% easily. Knowing that’s an option removes any possible battery anxiety.

The camera is the best phone camera I’ve ever used, and the ‘smart burst’ functionality of the phone means that you always get a really good shot when dealing with quick moving targets like a kid or two. I already use Google Photos as a backup for my photo library, so getting free ‘for life’ storage for anything shot from the Pixel XL is something Apple should be doing for iPhones.

On the software side, I firmly believe that Android is now better than iOS for my needs. The way notifications work and are grouped, the organization of the home screens, the default keyboard and overall UX make my time on my phone much more pleasurable. Things have evolved to the point where visually I like the look and feel of Android as well from a color, animation and layout perspective. Little things add up, too. Persistent notifications for chat conversations and media playback mean it’s very easy to switch contexts. After using Android for a few weeks, it feels like everything in iOS takes a few extra taps to accomplish. The app ecosystem really isn’t a problem anymore, either. There are a few apps here and there that I’ll miss from iOS (Day One, Reeder, Fantastical and Pennies come to mind) but it’s not a deal breaker like it was for me 3 years ago.

Other than the above mentioned apps above, the biggest things I missed from iOS was a good messaging solution (iMessage is so amazing and I have no idea why Google can’t find a way to merge Allo, Hangouts and SMS into a unified ‘thing’) and iCloud photo sharing (but I could still do this from my computer so no huge loss). The biggest gripes I had with Android and the Pixel mostly related to missing my watch being integrated (time to start shopping for an Android Wear device!), Average battery life under heavy use, having to use Pushbullet to get text notifications on my work computer (which is a great service, just not as nice as a native app like Messages on the Mac), and the location/volume of the one speaker on the bottom. Lift to wake also wasn’t super reliable in my experience, which is amazing on iOS.

Having a phone with a voice assistant that responds well, is more open (creating tasks in Todoist was dead simple), and gives good contextual answers is really a game changer. I found myself using voice for a ton in the past few months because of the Google Home and always disappointed by Siri. Having a seamless system that truly works everywhere is fantastic.

As an aside, not having notifications on my wrists for messages and other important apps was a big negative. Next time I go for an Android device I’ll have to get a smart watch as well.

As the 2 weeks came to a close I started thinking hard about if this phone or any phone is worth the $4–500 I’d have to spend to buy it (after selling my current iPhone to recoup some costs). I think that answer is no, but I am sad to move back to iOS and return the Pixel XL. Other than some battery gripes it’s really better in every way. So, in the short term I’m happy enough with my iPhone 6s Plus and iOS in general to not invest $900 on a new phone with new hardware less than 6 months out. If I were buying a new phone today I’d get the Pixel XL and I can recommend it wholeheartedly to anyone looking for a new phone. I’m going to have an eye on Google I/O, WWDC and the fall hardware announcements from each company with an even sharper eye than ever before. If I were a betting man, when it comes time to replace my current iPhone I’ll be buying the Pixel XL 2 or whatever it’s called unless Apple really wows me with their hardware and software. The things Apple needs to do with iOS 11 and the next iPhone aren’t out of reach, but I’m not super confident they’ll deliver.

At a higher level, it’s fascinating to me how well Google has gotten at walking and chewing gum. I’ve been using more and more of their services and with most of their hardware offerings looking so good, it’s not too hard to imagine a scenario where the only Apple products I own in a year will be my 3 year old MacBook Pro.

Switching to the iPhone

Joe Casabona writes about 2 months with an iPhone:

But as I use the iPhone more and see how well it actually works, it’s clear that Android is great for some things. But needs to mature in other aspects. And I think Google knows that too. The change in treatment of Android over the last few years has been noticeable. It’s like Google said, “GUYS. We need to fix this mess.”

 

Good take on the good and the bad of using an iPhone 6 after spending years on the Android side. Seems like most articles these days are Apple folks who are fed up and switching to Android, so it’s interesting to see the other side of the coin from time to time. While we all have our complaints about the Apple world, the integrated nature of Apple products can be a huge peace-of-mind boost if you buy in.

Heck, even I’m tempted to switch to Android sometimes – the new Moto X looks particularly outstanding. But when I really think about it, I feel like iOS is still the place for me. Who knows, I may still switch back to Android one day. But at this point, I feel like the perfect setup is Apple hardware backed with Google services.

Back to the iPhone

I suppose we all saw this coming.

After a few months with a Nexus 5 as my primary phone, I’ve switched back to iOS and moved to AT&T. I was able to sell the Nexus 5 on eBay and actually make decent money on the switch back, and while my average monthly phone bill will increase by about 20 dollars, I’ll be getting unlimited texts and calls with a shared 6gb data allowance between my wife and I. I got a 32gb 5s and it feels good to be back ‘home’.

If Ting had supported the newest iPhone, I would have paid full price for the phone and considered staying with them. The service was a great value and coverage was rarely a problem for me in the metro Atlanta area. However, with AT&T altering their family plans and offering fairly generous shared data, the time was right to make the move. The only real knock on Ting is they are a great deal so long as you stay below 2 gigs of data and a fairly small number of texts and calls. I was always paranoid about sitting on work phone calls when I knew it might bump me into another tier.

So why did I ultimately ditch the Nexus 5? Two factors sealed the deal for me, and only one of them is going to get better any time soon in the Android world.

Android is too fiddly

In general, I found myself having to constantly tweak things to work the way I thought it should, and settle for average quality applications. If you’re an iOS user, you’ve come to expect a level of polish and attention to detail that just isn’t as common in 3rd party Android apps. As I said in one of my previous posts, Android definitely is ‘good enough’ to make the switch but I’ve become spoiled by apps on the iPhone and even a few months away wasn’t enough to get me over that. I can see myself considering Android in the future, but right now the lack of polish overall drove me bonkers.

It was really death by a thousand paper cuts. I’d get odd notifications at times I couldn’t figure out or adjust. Some apps would crash every time I used them. I could never find a Twitter client worth using. I could never get into using Wunderlist instead Things or OmniFocus. The battery life was good as long as I used the phone very lightly. And on and on. I felt like I was settling, and with iOS I had a known entity with its own flaws but overall worked way more in line with the way I expected things to work.

The stock Android system is actually quite nice. If you only want it use the stock apps, it’s actually a really impressive offering. For me, it was all about the 3rd party apps, though. I now realize how much I miss some of the key apps I use on my iPhone / iPad. The attention to detail and the focus on great user experiences on iOS really started to become apparent to me while using the Nexus. I kept looking at the phone saying “how are there 5 good versions of this app on iOS and not ONE good one for Android?” It was too much settling for ‘good enough’ – I missed using apps that delight the user (Tweetbot, OmniFocus, Pushpin, Byword, Day One, and more come to mind).

Not only was I missing those key apps, I felt like I had to manage the system too much. There were a lot of times that a rogue process would kill my battery, routinely forcing me to uninstall or troubleshoot. I’m not saying that’s an Android exclusive, but it happened more to me in the past 2+ months than any similar period with iOS. Overall, the Nexus 5 feels like a tiny little computer, which is great for the most part. iPhones, on the other hand, feel like they magically work nearly all of the time. There are limitations to being in Apple’s walled garden but the tradeoff is worth it for me. In general, I didn’t think I’d miss the Apple ecosystem as much as I did. iTunes, iCloud and everything else are a confusing mess at times, by they’re my confusing mess.

I had it in my head that by using the most of the Google ecosystem, that data would make my phone smarter. I really haven’t seen much of a true tangible benefit from buying all the way into the Google ecosystem at all, to be honest. When you add in the fact that it was doing this at the expense of using apps that aren’t as polished as I’m used to, it was hard to justify using Android. What’s interesting is that I think that the best ‘Google Experience’ may very well be an iPhone 5s with Gmail pulling in your email, Google Now alerting you to important events, G+ backing up your photos, using Google Maps for navigation and Chrome for browsing, while having the best built phone out there right now and having access to the great App ecossytem that Apple has. That’s basically what I was doing before switching to the Nexus, and I now realize the iPhone + Google services route is actually the best of both worlds.

I’m sure some of it is nearly 5 years of me learning how to use iOS vs only a few months on Android, but it just never felt right. I found myself fighting the interface and never felt as in control of the system as I ever did when using iOS – nor did I feel like the experience was as seamless as I was used to.

The hardware is average at best

The thing that Android handset makers can improve on but the Nexus 5 is lacking in is overall build quality. The handset, the camera, and things like the ringer and speakers all just feel kind of cheap – which I suppose is to be expected when you’re dealing with a handset that’s half the cost of an unsubsidized iPhone (I had even mentioned that in my previous post – is the iPhone really 2x as good as the Nexus 5 / Android 4.4? No, but it is better). The quality of photos I’ve taken in the past 12 weeks compared to the now 18 month old iPhone 5 were vastly inferior, which is disappointing. I spend so much time using my phone as a camera and I’m really realizing how crucial it is during my son’s early life to have something that I can take great photos with. Apple invests a ton in their cameras and it shows. So that’s one of the major driving factors in my purchase.

Other fit and finish issues:

  • The phone itself had issues with the speaker and required an RMA. To Google’s credit, this was a seamless process.
  • The screen is nice but otherwise the phone feels very cheap and I miss the quality of the iPhone.
  • The bulging camera on the back has annoyed me to no end. I want my phone to sit flush when I set it down on a table, and have no idea why Android device makers can’t figure this out.
  • I missed a lot of calls. The ringer just isn’t very good, nor is the vibrating motor. Never happened with iPhone.
  • GPS stinks on the Nexus 5.
  • I lose data connectivity often. Is this a Ting issue, or a Nexus one?

Conclusion

Android’s greatest strength is it’s “open” nature. This lends itself to never be able to compete on the “details” that Apple does so well, just like Apple’s focus on doing a few things really well make it tough for them to open things up to have the same level of customizability. All that being said, I can absolutely recommend an Nexus 5 to anyone looking for a good, affordable unlocked handset but for me, my investment in the Apple ecosystem was too much to keep me away for long. I’m used to and like the way that Apple does things, even if I am a bit turned off by a lot of the things that Apple did in iOS 7. I look forward to iOS 8, but also to the next generation of Android hardware and software. When my contract is up, I’ll definitely be looking to see who best meets my needs.